LT. COL. DAVE GROSSMAN (Ret.): The overall dynamic is that American reputation-- I talk in my book on killing about an individual sending a letter. He was interviewing German soldiers in World War II. He said soldier after soldier said they were told by their uncles, their grandfathers, people who had experience in World War I, be brave, get in the front lines and surrender to the first American you see. The American reputation for decency in World War I saved untold thousands of lives in World War II.It's called winning the hearts and minds of the people who are NOT in prison. GOT IT?
That's what we must struggle to maintain in a systematic process of making sure that at the individual level, the leadership level that there will not be breakdowns like this.
And that goes double for this friggin' genius.